Legal & Data Protection Privacy Policy
Effective Date: September 30, 2026
Last Updated: September 30, 2026
Entity Operating This Website: EXPLOZET
Registered Base: Naldi, Rajendrapur, Basirhat, North 24 Parganas, West Bengal 743291, India
Official Website: https://explozet.com/
EXPLOZET (“we,” “our,” or “us”) respects your privacy and takes the protection of your personal and business information seriously.
This Privacy Policy explains what information we collect, why we collect it, how we use it, where it may be shared, how we protect it, and how you can contact us about your privacy.
The policy applies to information collected through the EXPLOZET website, project enquiry forms, consultations, WhatsApp conversations, email communications, billing processes, and other normal business interactions.
Our privacy practices are intended to operate in accordance with applicable Indian laws and regulations, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection (DPDP) Act, and applicable Reserve Bank of India (RBI) requirements relating to digital merchant transactions.
1. Information We Collect
What Information May EXPLOZET Collect?
We generally collect information when you voluntarily provide it to us through our website, project enquiry forms, consultations, WhatsApp, email, or billing and payment workflows.
We collect only the information reasonably required for communication, project delivery, billing, support, security, and other legitimate business purposes.
Personal and Business Information
Depending on how you interact with EXPLOZET, we may collect:
Personal Information
Full name
Professional title or designation
Contact Information
Email address
Phone number
WhatsApp number
Business Information
Business or brand name
Commercial website URL
Business category or industry
Shop or office address
Project Information
Services you are interested in
Project requirements
Design preferences
Target audience information
Marketing goals
Logos and other brand assets
Business photographs
Video clips
Other files you voluntarily provide for project work
Billing and Tax Information
Where required for invoicing or commercial records, we may collect:
Billing address
State of residence
GSTIN
Other information required to prepare an applicable business invoice
Technical and Website Usage Information
When you browse https://explozet.com/, standard technical information may be collected automatically by our web server and basic analytics tools.
This may include:
IP address
Browser type and version
Operating system
Device information
Screen resolution
Pages visited
Time spent on pages
Referring website URL
Standard server log timestamps
This information is generally used to understand website performance, identify technical issues, help prevent malicious traffic or automated attacks, and improve website usability across different devices.
2. Payment Information & Transaction Security
How We Handle Payment Information
When you make an online payment to EXPLOZET, payment processing is handled through authorized third-party payment infrastructure.
Sensitive Payment Credentials
EXPLOZET does not request, collect, view, process, or store the following sensitive payment credentials on our own servers or databases:
Credit card numbers
Debit card numbers
CVV
Net Banking login passwords
UPI PINs
Online transactions are processed through authorized third-party payment aggregators, primarily Razorpay Software Private Limited.
How Online Payment Processing Works
When you make a payment through an EXPLOZET payment page, such as:
you are directed through the payment flow provided by Razorpay.
The payment interface uses encrypted connections for transaction security.
After a successful transaction, EXPLOZET may receive transaction-related information needed to identify the payment and complete the associated business process, such as:
Payment status
Payment ID
Bank transaction reference or UTR
Billing or transaction timestamp
This information may be used to issue the appropriate invoice or receipt and connect the payment with your project or service.
3. How We Use Your Information
Why Do We Need Your Information?
We use the information we collect for legitimate business and operational purposes.
1. Service Delivery
We may use your information to design, develop, test, deploy, maintain, and support the website, video, marketing, or creative services you have requested.
2. Project Communication
We use your contact information to communicate with you about:
Project progress
Milestones
Staging links
Revision requests
Approvals
Delivery updates
Technical issues
Other project-related notices
Communication may take place through WhatsApp, phone, or email.
3. Billing, Accounting & Tax Records
Your information may be used to:
Issue invoices
Provide payment receipts
Record project payments
Maintain accounting records
Prepare applicable tax invoices
Meet statutory accounting and tax obligations
4. Customer Support
We may use your information to respond to questions, investigate technical problems, provide project support, and handle service-related requests.
5. Security and Legal Protection
Information may also be used to protect our website, digital systems, client environments, and business operations against:
Unauthorized access
Spam
Fraud
Malicious activity
Cybersecurity threats
Other activities that may compromise our systems or client data
4. Cookies and Tracking Technologies
How Our Website Uses Cookies
EXPLOZET may use standard cookies and similar technologies to support website functionality and understand how visitors use the website.
Essential Cookies
These cookies may be necessary for:
Basic website functionality
Security features
Form functionality
Device and mobile layout behaviour
Other essential site operations
Analytics Cookies
We may use privacy-conscious analytics tools, such as Google Analytics and Google Search Console, to understand general website activity.
This may help us review:
Overall website traffic
Popular pages
Service pages visitors are viewing
General visitor behaviour
Areas where visitors leave the website
Analytics information is generally used in aggregated or operational form to improve the website and its content.
Managing Cookies
You can use your browser settings to block or decline non-essential cookies.
Please keep in mind that disabling certain cookies may affect some interactive or convenience features of the website.
5. Disclosure of Information to Third Parties
When May We Share Your Information?
EXPLOZET does not sell, rent, trade, or lease your personal or business information to marketing agencies, data brokers, or unrelated third parties.
We may share limited information with trusted service providers when that information is necessary to operate our business or deliver your requested services.
Hosting & Domain Providers
Client websites, staging environments, and related website infrastructure may be hosted through established providers such as Hostinger or other relevant hosting and domain platforms.
Payment Providers
Payment-related information required to process and verify transactions may be handled by authorized payment providers such as Razorpay.
Communication & Email Platforms
We may use business communication and email services such as:
Titan
Google Workspace
WhatsApp Business
These platforms may be used for project communication, customer support, email delivery, or other day-to-day business operations.
Legal and Statutory Requirements
We may disclose information when required by applicable law or through an enforceable legal requirement, such as:
Court orders
Law enforcement directives
Statutory requirements
Other legally enforceable requests under Indian law
We disclose only the information reasonably required for the relevant purpose.
6. Data Security & Retention
How We Protect Your Information
EXPLOZET uses administrative, technical, and operational safeguards intended to reduce the risk of unauthorized access, misuse, alteration, or loss of personal and business information.
Depending on the type of information and service involved, our safeguards may include:
Encrypted website connections using standard SSL/HTTPS
Server-side firewall protection
Restricted administrative access
Security updates and patching
Access-controlled environments
Secure handling of client credentials
Where technical credentials, such as WordPress administrator access, are required for project work, we aim to transmit and store them through restricted and controlled environments.
How Long Do We Keep Information?
Different types of information may be retained for different periods depending on why the information is needed.
Project Communication and Assets
Project communication and client-provided assets may be retained for the duration of the project and for a reasonable period after launch, typically up to 12 months, to support maintenance, revisions, re-edits, or applicable support obligations.
Financial and Invoicing Records
Financial, billing, and invoicing information may be retained for the periods required under applicable Indian tax, accounting, and commercial requirements, which may extend for several financial years.
Unconverted Enquiries
Contact enquiries that do not result in a business engagement may be archived or securely deleted after approximately 6 months, subject to operational, legal, or security requirements.
7. Your Privacy Rights
Your Rights Regarding Personal Information
Subject to applicable Indian law and any relevant legal or contractual requirements, you may have rights relating to your personal information.
These may include:
Right to Access
You may request information about the personal data we hold about you.
Right to Correction
You may ask us to correct information that is inaccurate, outdated, or incomplete.
Right to Erasure
You may request deletion of personal contact information where it is no longer necessary for an active contractual relationship, legal obligation, fraud prevention, security requirement, or statutory recordkeeping.
Right to Grievance Redressal
You may raise a concern or complaint if you believe your personal information has not been handled appropriately.
How to Submit a Data Rights Request
To make a privacy-related request, email:
Please use the subject line:
Data Rights Request
We may need enough information to verify the request and identify the relevant records before taking action.
8. Updates to This Privacy Policy
Changes to This Privacy Policy
EXPLOZET may update this Privacy Policy from time to time.
Changes may be made when we:
Update our business practices
Introduce new services
Change our technology or operational systems
Update our payment or infrastructure arrangements
Need to reflect changes in applicable laws or regulations
Receive updated requirements from relevant service providers
When we make material changes, we will update the Last Updated date displayed at the top of this page.
We recommend checking this page periodically so you remain aware of how EXPLOZET handles personal and business information.
9. How to Contact Us About Privacy
Privacy & Legal Contact
If you have a question, concern, feedback, or request relating to this Privacy Policy or the way EXPLOZET handles information, please contact our privacy and legal desk.
Brand Entity: EXPLOZET
Attn: Privacy & Legal Desk
Registered Address:
Naldi, Rajendrapur, Basirhat, North 24 Parganas, West Bengal 743291, India
Direct Phone & WhatsApp: +91 98321 05431
Privacy & Legal Inquiries: legal@explozet.com
General Inquiries: hello@explozet.com
Operational Availability: Business hours are listed on our website. Please contact EXPLOZET through phone or WhatsApp for current availability.
Privacy Questions?
For privacy requests, data correction, deletion requests, or questions about how your information is handled, please contact:
Subject: Data Rights Request